TERMS AND CONDITIONS 

1. PHOTOGRAPHY PACKAGES

2. COURSES AND COACHING

PHOTOGRAPHY PACKAGES

This Agreement is between You (“Student”) and Visible by Design, including its associated brands, The Small Business Photographer and The AI Visuals Academy (collectively referred to as the “Company”). By completing checkout and checking the Terms & Conditions box, Student confirms they have read, understood, and agree to be bound by this Agreement. This Agreement becomes effective upon Client’s completion of checkout and payment.

Photography and Videography

This Agreement covers photography services. In cases where videography is included as part of the Client’s selected package, all terms herein shall also apply to video footage and videography services, unless explicitly stated otherwise. The following distinctions apply:

Editing: Video footage will be delivered as-captured. Photographer does not offer video editing services unless stated otherwise in writing. Any minor trimming or colour correction is considered editing and will be treated as an additional service.

Delivery: Unedited video footage will be delivered via digital download within the timeframe outlined in the Client’s package.

Usage: Video footage is subject to the same commercial license terms as photographs outlined in this Agreement.

Fees

Client shall reserve the time and date of services by completing checkout and submitting payment in full or via an approved financing provider (e.g., Klarna or Affirm). No date is considered reserved until this Agreement is signed and payment is received.

The fees in this Agreement are based on Photographer’s current pricing at the time of booking. The price list is adjusted periodically, and future bookings will be charged at the prices in effect at the time.

All photography sessions take place within Calgary, Alberta. Travel outside Calgary city limits is not included and is offered only at Photographer’s discretion. If approved, additional travel fees will apply at Photographer’s current rate and must be agreed upon in writing by both Parties prior to the session date.

Package fees do not include location rental costs, venue permits, or entrance fees. If a rented location is desired, Client is responsible for all associated booking fees, permits, and venue terms unless otherwise specified in writing by Photographer.

Coverage

Photography session duration and deliverables depend on the selected package. Coverage starts at the designated time and ends when the allotted time for the chosen package has elapsed. Client shall arrive at least 15 minutes prior to the session.

If Client arrives late to the session, the session end time will remain as originally scheduled, and the lost time will not be extended or refunded. Photographer is not responsible for any reduced shooting time or missed photos as a result of Client’s late arrival.

Additional photography time may be added, subject to Photographer’s availability, at a rate of $497 per hour. Any additional time must be agreed upon and paid in full before edited images or products are released.

The session includes the number of locations and deliverables outlined in the Client’s selected package.

Rescheduling by Client

Client may reschedule the session one time at no additional charge, subject to Photographer’s availability.

Any further reschedules will be treated as a cancellation, with no refund provided.

The rescheduled session must occur within six months of the original session date. Sessions rescheduled beyond this timeframe will require a new booking and payment.

If the session includes the use of a rented location, the following terms apply:

-If the location is booked by Photographer and included in the package, the initial rental fee is covered by the package cost. However, if Client reschedules the session after the venue’s cancellation deadline, any additional rental fees required to secure a new date will be the sole responsibility of the Client.

-If Client arranges the location rental directly, Client is fully responsible for complying with the venue’s terms, including payment deadlines, cancellation policies, and any non-refundable fees. Photographer is not liable for any loss or expense resulting from Client’s agreement with a third-party venue.

Rescheduling due to inclement weather is addressed separately under Section 11, and any weather-related changes will be handled in accordance with that policy.

Cancellation by Client

Because Photographer reserves the session date exclusively for Client and declines other potential bookings for that time, all payments made toward the selected photography package are not eligible for refund.

Any cancellation, regardless of reason, will result in the session being considered cancelled with no refund provided.

If Photographer cancels the session for any reason other than Client’s breach of this Agreement, Client may choose to reschedule or receive a full refund of all payments made.

Selection of Images

Photographer will deliver an online gallery of professionally captured images. The number of images included in the final delivery will depend on the package purchased.

In packages that include a limited number of images, Client will select their preferred images for editing and final delivery. Additional images may be available for purchase at rates set by Photographer.

Photographer will deliver only images that meet her professional standards of quality, and reserves the right to exclude images that do not meet those standards.

Retouching and Edits

Photographer enhances photos through corrections to contrast, lighting, and colour. Minor cosmetic edits are also included (e.g. removing blemishes, reducing wrinkles).

Advanced editing starts at $55 per photo. If requested after gallery delivery, the edited images will not be released until payment for additional edits is received. Advanced edits include, but are not limited to, advanced portrait retouching, adding in sky or clouds, swapping backgrounds, changing the shape of nose/eyes/body, removing logos from clothing, adding magic effects, removing items from the background, etc. A quote for the advanced editing must be approved by Client before advanced editing work will commence.

Clients must submit any editing requests within 10 days of receiving their final gallery, and thereafter no additional edits will be allowed.

Photographer suggests avoiding large logos, characters, writing, or other distracting elements on clothing. Client understands and agrees that clothing is his/her responsibility and will relieve and hold Photographer harmless for any issues related to clothing and attire in the photos.

Photographer will only deliver high-resolution, edited .jpeg images to Client and will not send original RAW files to Client under any circumstance.

Client acknowledges that images may be artistically enhanced using digital or AI-based tools to achieve the Photographer’s creative vision.

Poses and Selection of Delivered Images

Client understands and agrees that Photographer will use every reasonable effort to take requested pictures, but no specific pose or photograph can be promised due to the unique nature of the session and unforeseen circumstances. Any lists supplied by Client will be used for organizational purposes only. Photographer reserves the right to edit and release only the images that are deemed professional in quality and within Photographer’s standards. Such selection shall constitute all images that will be made available to Client.

Artistic Style

Client has spent a satisfactory amount of time reviewing Photographer’s work and has a reasonable expectation that the images delivered will be in a similar manner and style as indicated on Photographer’s website, social media, and galleries. Client understands and agrees that (1) Photography is a subjective art and Photographer has a unique vision, with an ever-evolving style and technique; (2) Photographer shall have the final say regarding the aesthetic judgment and artistic quality of the images; (3) Dissatisfaction with aesthetic judgment or artistic ability are not valid reasons for termination of this Agreement or request of any monies returned.

Image Delivery

Photos will be delivered within the timeframe outlined in the Client’s selected package or collection at the time of booking.

Turnaround times vary depending on the session type, number of images purchased, and level of editing included. Unless otherwise specified, delivery timeframes begin once Client has made their image selections (if applicable).

Photographer will confirm the expected delivery schedule in the booking details and notify Client when the online gallery is ready for viewing or download. Galleries remain live for 30 days. A re-upload fee of $175 applies to any archived galleries that require reactivation after this period.

Photo Distribution and Archiving

Upon receipt of photos via online gallery, Client accepts all responsibility for archiving and protecting the Client’s photographs. Photographer keeps copies of edited .jpeg images for approximately 90 days but does not permanently archive all image files. Photographer is not responsible for the life span of any digital media provided or for any future changes in digital technology or media readers that might result in an inability to read discs provided. It is Client’s responsibility to make sure that digital files are copied to new media and external hard drives as required. In the event Client asks Photographer to unarchive photos and re-upload them to an online gallery and the photos are still retrievable by Photographer; an additional unarchiving fee of $175 will apply.

Inclement Weather

If, in the opinion of Photographer, inclement weather or other adverse conditions prevent the creation of a successful branding session to the artistic standards of Photographer, Photographer may elect to use an alternate location or to reschedule the branding session. Photographer will notify the Client at least 24 hours in advance and will base her decision off local weather forecasts. Photographer's policy is that if it is a 70% chance of rain or more, the outdoor branding session will be rescheduled. If the chance of rain is less than 70%, Photographer will leave it up to the Client to decide whether to reschedule and Photographer will inform Client of the implications of shooting in light rain or inclement weather. Rescheduling due to inclement weather will be complimentary.

In the event Client decides to shoot the outdoor branding session in light rain or inclement weather, Photographer will try her best to shoot the branding session to the best of his/her abilities, but does not guarantee the quality of images and will protect his/her photography equipment from rain, wind, and snow damage. Photographer is not responsible for photos she is unable to take due to weather implications and Client agrees to relieve and hold Photographer harmless for any lost photos due to weather.

Client understands and agrees that if the branding session will be conducted indoors, that Photographer will continue all photography coverage under any and all weather conditions. The only exceptions to this are any dangerous weather conditions that prevent the Photographer, Client, and/or Client’s agents from safely getting to the indoor location.

Model Release

This Agreement serves as a model release for all subjects listed above, giving Photographer the irrevocable right to use the photographs in all forms and in all media and in all manners, without any restriction as to changes or alterations, for advertising, trade, promotion, exhibition, or any other lawful purposes. Photographer can grant use of the images to third parties and all compensation for use and credit for the images remain the property of Photographer. Client waives any right to inspect or approve the photograph(s), finished version(s) incorporating the photograph(s), or the use to which it may be applied, including written copy that may be created and appear in connection therewith. This release is binding on the Client, Client’s agents, their legal representatives, heirs, and assigns.

Photographer Copyright and Commercial License

All photographs taken by Lindsay Sullivan (d.b.a. Lindsay Sullivan Photography and d.b.a. The Small Business Photographer) are her property, will remain her property, and are protected by Canadian Copyright Laws (Copyright Act).

Photographer grants a limited commercial license to Client to make copies, use on Client’s website, social media platforms, to use on its book covers, print promotional and marketing materials solely for personal and commercial use. Client shall not transfer, license, sell, lease, or otherwise confer either permanently or temporarily any reproduction rights to any images to any third party without permission from Photographer. Additional usage may require additional compensation.

Photographer reserves the right to use any images created under this Agreement for professional samples, displays, internet website pages, advertising, exhibitions, contests, and any other purpose.

Harassment

Client shall ensure the appropriate behaviour of all people at the branding session. In the event Photographer or any of its agents experience any inappropriate, threatening, hostile or offensive behaviour from any person at the branding session (including, but not limited to, unwelcome sexual advances and verbal or physical conduct of a sexual nature), Photographer will terminate coverage immediately and leave the branding session. Photographer shall be entitled to retain all monies paid and Client agrees to relieve and hold Photographer harmless as a result of incomplete photography coverage.

Safe Working Environment

Client understands and agrees that Photographer maintains a safe work environment at all times and complies with all health and safety laws, directives and rules and regulations. Client further understands and agrees that during the branding session Client and Client’s agents shall not carry weapons or firearms, be exposed to severe illness, or request the Photographer to do anything illegal or unsafe. Further, Photographer will not provide services in any location or area deemed to be unsafe in its sole discretion, including, but not limited to, areas affected by communicable diseases, quarantined areas, or other similar occurrences. In the event any of these circumstances arise, Photographer reserves the right to reschedule the branding session or end service coverage immediately during the branding session. Photographer shall be entitled to retain all monies paid and Client agrees to relieve and hold Photographer harmless as a result of incomplete photography coverage.

Location Limitations

Photographer is limited by the rules and guidelines of the branding session location chosen by Client. Client agrees to accept the technical results of the location’s imposition on Photographer. Negotiation with the location for moderation of its guidelines is the Client’s responsibility and Photographer will offer technical recommendations only.

Communication

Photographer’s primary source of communication is through her email [email protected]. Photographer will respond to Client’s emails within no more than 3 days after Client emails Photographer. Business hours are Monday to Friday, excluding statutory holidays.

Two days before the branding session date, Client shall text and/or call Photographer if there are any issues related to the branding session that need to be resolved immediately.

Indemnification

Client shall indemnify, release, discharge and hold harmless Photographer, its heirs, legal representatives, assigns, employees or any persons or corporations acting under permission or authority of the Photographer against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including professional fees and attorneys’ fees, that are incurred by Photographer or awarded against Photographer in a final, non-appealable judgment, administrative proceeding, or any alternative dispute resolution proceeding, arising out of any third-party claim alleging:

(a) breach or non-fulfillment of any representation, warranty, or covenant under/representation or warranty in this Agreement;

(b) any negligent or more culpable act or omission of Client or his/her agents (including any reckless or willful misconduct) in connection with the performance of its obligations under this Agreement;

(c) any bodily injury, death of any person, or damage to real or tangible personal property caused by the negligent or more culpable acts or omissions of Client or his/her agents (including any reckless or willful misconduct);

(d) any failure by Client to comply with any applicable federal, provincial, or local laws, regulations, or codes in the performance of its obligations under this Agreement; or

(e) the use of the likenesses of anyone captured in the images or any distortion, blurring or alteration that may occur or be produced in the taking, processing or reproduction of the photographs.

Maximum Damages

The sole remedy for any actions or claims shall be limited to a refund, the maximum amount not to exceed the total monies paid by Client under this Agreement.

Limitation of Liability

If, during the branding session and/or before the image(s) are delivered to Client, the media has been lost, stolen, or is unusable because of defect, damage, equipment malfunction, processing, or other technical error caused by Photographer or by forces outside the control of Photographer, Client agrees to relieve and hold Photographer harmless and will not impose any additional liability. Liability for a partial loss of photographs shall be prorated by Photographer based on the percentage of total.

In no event shall Photographer be liable under this Agreement to Client or any other third party for consequential, indirect, incidental, special, exemplary, punitive, or enhanced damages, arising out of, relating to, or in connection with any breach of this Agreement, regardless of (a) whether such damages were foreseeable, (b) whether or not Client was advised of such damages, and (c) the legal or equitable theory (contract, tort, or otherwise) upon which the claim is based.

Force Majeure

No party shall be liable or responsible to the other party, nor be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement (except for any obligations to make payments to the other party hereunder), when and to the extent such failure or delay is caused by or results from acts beyond the impacted party’s (“Impacted Party”) control, including, but not limited to, the following force majeure events (“Force Majeure Events”): (a) acts of God; (b) a natural disaster (fires, explosions, earthquakes, hurricane, flooding, storms, explosions, infestations), epidemic, or pandemic; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order or law; (e) actions, embargoes or blockades in effect on or after the date of this Agreement; (f) action by any governmental authority; (g) national or regional emergency; (h) strikes, labor stoppages or slowdowns or other industrial disturbances; and (i) shortage of adequate power or transportation facilities. The Impacted Party shall give Notice within 5 days of the Force Majeure Event to the other party, stating the period of time the occurrence is expected to continue. The Impacted Party shall use diligent efforts to end the failure or delay and ensure the effects of such Force Majeure Event are minimized. The Impacted Party shall resume the performance of its obligations as soon as reasonably practicable after the removal of the cause. In the event that the Impacted Party’s failure or delay remains uncured for a period of 30 days following Notice given by it, the other party may thereafter terminate this Agreement upon Notice. The retainer and all other payments made by Client up to the date of Notice of a Force Majeure Event are non-refundable. In the event this Agreement is terminated due to the impossibility of the Impacted Party to cure its performance obligations, such payments shall be credited to Client’s account and must be used within 6 months from the date of Notice of the Force Majeure Event.

Entire Agreement

This is a binding Agreement that incorporates the entire understanding of the Parties, supersedes any other written or oral agreements between the Parties, and any modifications must be in writing, signed by all Parties.

Venue and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the Province of Alberta, including all matters of construction, validity, performance, and enforcement and without giving effect to the principles of conflict of laws. The Parties agree that any dispute or lawsuit arising out of, or concerning, this Agreement upon which an amicable understanding cannot be reached shall be decided by a single arbitrator in accordance with the procedural rules of the Canadian Arbitration Association. Where parties are unable to agree on a single arbitrator, parties shall be bound by the decision of a court-appointed arbitrator. The Parties agree to be bound by the decision of the arbitrator.

Nothing shall prevent the parties from filing a suit regarding matters of construction, validity, performance, and enforcement of this Agreement in a court of competent jurisdiction in Calgary, Alberta.

Severability & No Waiver

In the event that any part of this Agreement is found to be invalid or unenforceable, the remainder of this Agreement shall remain valid and enforceable. Any failure by one or both Parties to enforce a provision of this Agreement shall not constitute a waiver of any other portion or provision of this Agreement.

Transfer

This Agreement cannot be transferred or assigned to any third party by either the Photographer or Client without written consent of all Parties.

Headings

Headings and titles are provided in this Agreement for convenience only and will not be construed as part of this Agreement.

Notice

Any notice, direction or other instrument required or permitted to be given by either party under this Agreement shall be in writing and shall be sufficiently given if delivered personally, sent by prepaid first class mail or transmitted by e-mail, fax or other form of electronic communication during the transmission of which no indication of failure of receipt is communicated to the sender.

Any such notice, direction or other instrument, if delivered personally, shall be deemed to have been given and received on the date on which it was received at such address, or, if sent by mail, shall be deemed to have been given and received on the date that is five days after which it was mailed, provided that if either such day is not a Business Day, then the notice shall be deemed to have been given and received on the Business Day next following the date that is five days after it was mailed. Any notice transmitted by fax, e-mail or other form of electronic communication shall be deemed to have been given and received on the date of its transmission provided that if such day is not a Business Day or if it is received after 5 p.m. [MST] on the date of its transmission at the place of receipt, then it shall be deemed to have been given and received at 9 a.m. [MST] in the office of the recipient on the first Business Day next following the transmission thereof. If normal mail service, fax, e-mail or other form of electronic communication is interrupted by strike, slowdown, force majeure or other cause, a notice, direction or other instrument sent by the impaired means of communication will not be deemed to be received until actually received, and the party sending the notice shall utilize any other such service that has not been so interrupted to deliver such notice.

Parties shall provide effective notice (“Notice”) to each other via email at the date and time which the Notice is sent: Photographer’s Email: [email protected]; Client’s Email: as submitted with purchase.

Electronic Signatures

This Agreement may be accepted electronically and shall be binding as if signed in ink. By checking the required box during the checkout process, the Client affirms that they have read, understood, and agreed to the terms and conditions outlined in this Agreement. The checked box constitutes the Client’s electronic signature and has the same force and effect as a handwritten signature.

Acknowledgement

Each Party acknowledges that they have read, understand, and agree to the terms and conditions of this Agreement.

The Client represents and warrants that they have the legal capacity and authority to enter into this Agreement.

The Small Business Photographer/Lindsay Sullivan Photography

Signature: Lindsay Sullivan

Printed Name: Lindsay Sullivan

Date: Automatically generated upon purchase confirmation

TERMS & CONDITIONS FOR COURSES & COACHING

1. GENERAL TERMS & CONDITIONS (APPLICABLE TO ALL PROGRAMS)

Agreement Overview
This Agreement is between You (“Student”) and Visible By Design/The Small Business Photographer / The AI Visuals Academy (“Company”). By completing checkout and checking the Terms & Conditions box, Student confirms they have read, understood, and agree to be bound by this Agreement.

Scope of Agreement
These Terms apply to all Company educational offerings, including online courses, live workshops (virtual or in-person), hybrid workshops, coaching sessions, and multi-month programs (collectively, the “Programs”). Individual Program sections outline specific inclusions.

Access & Lifetime Availability
Where “lifetime access” is included, it refers to access for as long as the Program is offered. If the Company elects to discontinue or retire a self-paced Program, Student will receive no less than 30 days’ notice. During that notice period, the Company will make Program materials available for download so the Student may retain them for personal use. Download access will be provided in the format(s) the Company reasonably determines. Discontinuation of a Program does not entitle the Student to a refund, credit, or price adjustment.

Single-User License & Intellectual Property
All materials—videos, recordings, downloads, prompts, templates, worksheets, slides, digital files, and training resources—are the exclusive intellectual property of the Company. Student receives a single-use, non-transferable, revocable license for personal business use only. Student may not:

• share, copy, distribute, or repurpose materials;
• publish Program content or teaching methods;
• use the Program to create derivative educational products, courses, or trainings;
• share login credentials with any third party;
• share, distribute, gift, sell, or provide access to downloaded or saved Program materials in any form.

Violation may result in immediate removal without refund and legal remedies available under Canadian Copyright Law.

Confidentiality & Non-Disclosure
Student shall not disclose, replicate, or distribute any confidential information belonging to the Company, including but not limited to: Program strategies, methodologies, coaching processes, pricing structure, future plans, communication practices, trade secrets, internal documents, or proprietary frameworks.

Bring-a-Friend / VA Pass (When Offered)

From time to time, the Company may offer a promotional bonus that allows Student to invite one additional person (such as a VA, assistant, or colleague) to participate in the Program. This bonus applies only when explicitly listed on the checkout page or sales page for the specific Program at the time of purchase.

If Student receives this bonus, they must provide the Company with the additional participant’s name and email within 5 days of purchase so that the Company may issue a separate access link. The VA Pass includes access to the Program content only; it does not grant access to coaching, 1:1 support, or bonuses unless explicitly stated.

This bonus may not be transferred, shared, or sold.
If the bonus is not listed at the time of purchase, it is not included.

Payment Plans & Responsibility
If Student selects a payment plan, Student understands and agrees that:

• the full Program tuition is a binding financial commitment;
• all scheduled payments must be completed in full, regardless of participation, withdrawal, or access status;
• payment plans are not subscriptions and cannot be cancelled once initiated;
• Student must maintain an active, valid payment method for the duration of the plan.

If a payment becomes past due or is declined, the Company may:

• attempt to process payment using any method on file;
• request updated payment information;
• pause Student’s access to the Program;
• permanently revoke access if payments remain incomplete;
• pursue collection of the remaining balance, which Student remains fully responsible for.

Loss of access due to missed payments, misconduct, or policy violations does not release the Student from the financial obligation to complete all payments.

Paid amounts are non-refundable under any circumstance. Failure to complete the payment plan constitutes a breach of this Agreement.

Current Hourly Rate for Additional Services
Requests for additional support, critiques, reviews, consultation, or coaching beyond what is included will be billed at the Company’s current hourly rate of $497 CAD, unless otherwise stated at checkout.

Communication Policy
Questions must be submitted through the designated Program platform (course portal, Heartbeat, workshop dashboard, etc.). The Company does not provide support via email, text, or social media. Responses will be provided within 5 business days during business hours (Monday–Friday, 9 a.m.–5 p.m. MST).

No Guarantees
The Company does not guarantee specific financial outcomes, visibility growth, client acquisition, or business results. Student is fully responsible for their own actions, implementation, and results.

Assumption of Risk
Student participates at their own risk. Company is not responsible for:

• equipment malfunction;
• platform outages;
• internet connectivity;
• software issues;
• injuries related to photography, videography, or on-camera practice.

Limitation of Liability & Maximum Damages
Company shall not be liable for indirect, incidental, special, punitive, or consequential damages. Maximum liability, if ever required, shall not exceed the total paid by Student under this Agreement.

Force Majeure
Company will not be held liable for delays caused by events outside its control (natural disasters, illness, platform failures, government restrictions, etc.). In such cases, Company will make reasonable efforts to reschedule or provide alternate delivery.

Governing Law
This Agreement is governed by the laws of Alberta. Disputes will be submitted to binding arbitration through the Canadian Arbitration Association. Venue for arbitration or legal proceedings is Calgary, Alberta.

Respectful Participation Requirement
Student agrees to contribute in a respectful, constructive manner in all Program spaces. Prohibited behaviours include: harassment, bullying, discriminatory language, disruptive conduct, excessive self-promotion, or any communication that negatively impacts the learning environment. Company may remove a Student from any Program for violations of this policy without refund.

2.  SELF-PACED COURSES

Scope of Course
Student receives access to the purchased course and any bonuses available at the time of enrollment.

Access Terms
Access is granted within 24 hours of purchase. Replays and course materials remain available for the lifetime of the Program.

3. LIVE WORKSHOPS (VIRTUAL OR IN-PERSON)

Scope of Workshop
Includes access to the live event on the specified date(s) and any bonuses listed at the time of purchase.

Replays
If a replay is included, access will be granted within 5 business days and remain available according to the Workshop’s stated access period. Not all Workshops include replays.

Attendance
If Student cannot attend live, no refunds or credits will be issued.

4. MAGNETIC ON-CAMERA PHOTOGRAPHY & VIDEOGRAPHY WORKSHOP

Scope of Workshop
Includes: 

• access to the live Workshop (virtual or in-person);
• included resources and bonuses;
• access to the online replay for online attendees;
• in-person attendees are gifted the online Workshop replay as a bonus.

Replay Access
Lifetime access for as long as the Program is available.

Equipment & Safety
Student acknowledges that using photography/video equipment involves inherent risks and participates at their own discretion.

Additional Services
Requests for personalized critique, video review, or continued coaching will be billed at the Company’s current hourly rate.

5. 1:1 COACHING

Scope of Sessions
Includes the number of 40-minute sessions indicated at checkout. Sessions must be used within 120 days of purchase.

Rescheduling
One complimentary reschedule is permitted in cases of emergency. Additional reschedules or no-shows will forfeit the session.

No Refund Policy
Due to limited availability and reserved time, all coaching sales are final.

Communication
Coaching support is provided only during the sessions—not via email or messaging.

6. SHINE TO SUCCESS MASTERY PROGRAM (6-MONTH PROGRAM)

Scope of Program
Includes group coaching, training modules, templates, resources, community access, and any bonuses listed at the time of purchase.

1:1 Sessions (If Included)
Must be booked within the timeframe outlined in the welcome materials. One emergency reschedule permitted.

Community Standards
Respectful participation is required. Violations may result in removal without refund.

7. MEDIA, CONTRIBUTIONS & RECORDING CONSENT

Recordings
Company may record Workshops and Program calls. By attending, Student consents to being recorded for internal program use.

Marketing Use
External marketing use requires separate written consent.

Student Contributions
Student grants Company a royalty-free license to use comments, questions, or submissions for educational or operational purposes.

Student Recordings

Students may record their own 1:1 coaching calls for personal use only. Recordings may not be edited, shared, published, distributed, or used to create educational content, trainings, or derivative products.

Students may not record group coaching calls, community interactions, or sessions where other participants are present, out of respect for privacy and confidentiality.

Student may not use any recording, transcript, or notes derived from Program sessions to teach, train, or develop their own educational content, whether paid or unpaid.

Student may not screenshot, photograph, copy, transcribe, or otherwise capture Program materials for the purpose of sharing or distributing them.

All Program recordings created by the Company remain the exclusive property of the Company.

8. REFUNDS, TRANSFERS & CANCELLATIONS

All sales are final.

Seats and licenses are non-transferable unless explicitly stated.

Withdrawal, failure to attend, or non-completion does not remove payment obligations.

9. NOTICES & ELECTRONIC ACCEPTANCE

Notice Delivery
Notices may be sent to:
[email protected]
and to the Student’s email provided at checkout.

Electronic Signature
Checking the box at checkout constitutes legal acceptance and has the same force as a handwritten signature.